Frequently asked questions
Shipping & Delivery
- Free Shipping: We offer complimentary shipping on all orders to the Czech Republic and Slovakia.
- Fast Dispatch: Orders are processed and dispatched on the same or next business day (excluding weekends and public holidays).
- Premium Packaging: Every piece of clothing is carefully packed to ensure it arrives in perfect condition.
- Exclusive Bonus: We include custom stickers as a gift with every single order.
Returns & Quality Control
- Final Sale Policy: Please note that all sales are final. We do not accept returns or exchanges at this time.
- Quality Assurance: To ensure your complete satisfaction, every item undergoes a rigorous multi-point inspection before it is dispatched. We guarantee that your order leaves our facility in perfect condition.
- Size Guide: To ensure the perfect fit, please refer to the detailed size chart available on every product page before completing your purchase.
- Support: Should you encounter any unforeseen complications with your order, please reach out to us via our Contact Form. We are here to help.
Quality & Standards
- Premium Materials: We source only the highest quality fabrics and materials directly from trusted manufacturers to ensure durability and comfort.
- Constant Evolution: We are committed to the continuous improvement of our garments and packaging. Our goal is to elevate every detail with each new release.
- Attention to Detail: From the initial stitch to the final package, we prioritize excellence to provide you with a superior product experience.
Production Standards
Our collections are produced in specialized manufacturing facilities that meet our rigorous quality and ethical standards.
We carefully select our partners based on their technical expertise and ability to work with the high-end materials we use.
Every factory we work with is committed to our vision of constant improvement and attention to detail.
Community & Connection
Join the Movement
Our brand is more than just clothing; it’s a community of like-minded individuals who value quality and progress. We love seeing how you style our pieces in your everyday life.
Get Featured:
Share your look on Instagram or TikTok and tag us @ch4os.cl or use our official hashtag #ch4os. We regularly feature our favorite fits from the community on our official channels.
Become a part of our journey as we continue to evolve.
Our Arabic Script Designs: The Truth
Official Statement
We’ve been receiving questions from both you and potential partners regarding our designs featuring Arabic script.
Let’s set the record straight:
- It’s not a statement: Our design is neither a political manifesto nor a religious symbol.
- It’s our identity: It is a visual transcription of our name (CHAOS).
- The Aesthetic: We chose Arabic calligraphy for its unique geometry and aesthetics, which have defined our brand since day one.
We are an apolitical brand. These designs have been a long-standing part of our collections, and we firmly reject any attempt to link them to current global events. Streetwear is about freedom of expression and art that unites rather than divides.
LOVE U ALL
PEACE